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TruTrabazo ("TruTrabazo," "we," "us," or "our") is deeply committed to safeguarding the privacy of its users and adheres to stringent privacy protection standards concerning personal information collected on https://trutrabazo.com/ (referred to as the "Site"). This Privacy Policy elucidates the methods by which we collect, utilize, disclose, and manage the information collected about you, the user. At TruTrabazo, we recognize the paramount importance of privacy to our users, clients, freelancers, and Site visitors, and we handle your personal information with the utmost care and diligence.

TruTrabazo is a premier platform dedicated to empowering both work opportunity seekers and employers alike. We offer a myriad of tailored services designed to enhance the job search experience ranging from full time jobs opportunities to remote and flexible work opportunities based on the users needs and requirements. We also provide personalized job matching, seamless networking opportunities between recruiters and skilled professionals, and providing resources for career advancement. Additionally, we extend support to employers by offering solutions for attracting, recruiting, hiring, and managing individuals interested in full-time, remote, freelance, or flexible work arrangements. It's important to note that while we provide comprehensive assistance and resources, we do not guarantee employment for any user of our Site. By accessing the TruTrabazo Site and utilizing our services, you acknowledge that you have read and understood our Privacy Policy.

In order to optimize the provision of our products, services, and support to our valued users, we conscientiously gather information pertaining to their usage of our Site. To ensure transparency and user convenience, we have categorized the information submitted by our users on the TruTrabazo Site into two distinct classifications: "Personal Information" and "Non-Personal Information." "Personal Information" encompasses data that uniquely identifies an individual user and is directly relevant to their persona. Conversely, "Non-Personal Information" comprises ‘User Generated Content’ with the explicit intent of sharing it within the TruTrabazo Site community.

It's important to note that occasionally, in our pursuit of providing comprehensive services, we may merge users' "Personal Information" with "Non-Personal Information." In such cases, this combined data will be treated with the same level of sensitivity and protection as Personal Information. This ensures that our users' privacy and data integrity remain paramount, irrespective of the nature of the information provided.

In certain scenarios, users may voluntarily or inadvertently provide us with personal information without our explicit request or through channels not intended for such data collection. While we undertake reasonable measures to safeguard this information, its acquisition outside of our established systems, processes, and controls means it falls outside the purview of this Privacy Policy. Moreover, users may choose to share personal information through platforms beyond our direct control, such as social media or forums. While any data collected by us adheres to our Privacy Policy, it's important to acknowledge that the platform through which it was transmitted is governed by its own distinct privacy policy.

Depending upon our relationship with the user, we may collect the following categories and types of information:

  • Identifying Information - Name, Date of Birth, Aadhar Card number, Profile information, Address, Mobile Number, Billing Address, Profile Picture, Citizenship Information, E-mail ID, race/ethnicity, sexual orientation, disability, religion, marital status, parental status etc.

  • Financial Information - Credit Card details, Bank Account Details, Payment Processor details (e.g. Gpay, Paytm, Phonepe, etc), PAN Card number, GSTIN Number.

  • Approximate Geolocation Information - Approximate GPS location.

  • Site Communications - Audio recordings if you call our customer service, video recording (if you provide permission), direct messages and associated content.

  • Professional Information - Education qualifications, course works, extracurricular achievements, previous place(s) of employment, position(s), work history, earnings, resume, jobs/positions applied, job postings.

  • Metadata - IP address, computer and connection information, referring web page, standard web log information, language settings, time zone, login events, password and subsequent changes, email changes.

  • Device Information - device identifier, device type, device plugins, hardware capabilities, etc.

  • Actions - pages viewed, buttons clicked, time spent viewing, search keywords, contents and ads interacted with, searches, groups visited, login information, text entered, etc.

  • User Generated Content - Community posts, feedback, ratings, job postings, uploading of sample works performed, works previously performed using TruTrabazo Site, skill tests taken and their results/scores, hourly pay rates, earning information and the account of earnings.

  • Information collected automatically - TruTrabazo utilizes cookies or similar technologies to analyze trends, administer TruTrabazo Site, and track users' movements within TruTrabazo Site, as well as to gather demographic insights about our user base collectively. These technologies may include cookies, web beacons, and embedded scripts. Additionally, we, along with our marketing partners, affiliates, analytics providers, and service providers, may employ various other technologies, such as tags, for similar purposes, particularly for security and fraud detection. In certain cases, we may engage third-party entities to perform these services on our behalf. For further information on cookies and how they are used, please visit our Cookie Clause below.

  • Link to third party sites - On our Site, you will encounter links to third party websites. These links may be from us, or they may appear as content generated by other users. These linked sites are not under our control and thus we are not responsible for their actions. Before providing your personal information via any other website, we advise you to examine the terms and conditions of using that website and its privacy policy.

  • Any publicly available information relevant from a business-to-business perspective.

  • Any additional information you voluntarily provide when you engage, interact or communicate with TruTrabazo.

  • We may also acquire Personal Information about you from a third party authorized to act on your behalf or from third-party services you use to engage with our services. Additionally, we may collect your Personal Information from alternative sources, including public databases, joint marketing partners, and social media platforms, in accordance with applicable laws.

We process your Personal Information for specified and lawful purposes only and in accordance with the applicable data protection laws.

Your Personal Information will be processed by TruTrabazo for the following purposes:

Legal basis as per the Privacy & Data Protection Laws Why we process your Personal Information
Legitimate Interest
  • To provide and improve the products and services provided by TruTrabazo, complete user transactions, address user inquiries, process user registration, verify user information, and for compliance and internal business purposes.

  • To refine and improve our products, services, Site, with a dedicated focus on enhancing the overall user experience. To develop new products and services. This involves the generation of internal reports and analytics, allowing us to gain valuable insights into the utilization of our Site, products, and services. These insights drive optimization efforts, ensuring that every interaction contributes to an elevated and seamless user experience.

  • To evaluate user proposals for conducting freelance projects via our Site, meticulously analysing each submission to ascertain its viability. This includes compiling and creating comprehensive internal reports aimed at optimizing resource allocation and ensuring the efficient management of projects undertaken through our Site.

  • Ensuring internal quality control and quality of our services, products and in order to ensure that we may provide the best possible products and services are provided to our users

  • Safeguarding our interests, preventing fraud or criminal activities, and ensuring the security of our Site, products and services.

  • Assessing and identifying user interests and potential opportunities for further engagement.

  • To authenticate and verify the identities of individual users in order to maintain the integrity and security of our Site and to actively engage in debugging and conducting repairs in order to ensure the smooth functioning and optimal performance of the TruTrabazo Site.

  • Conducting marketing activities, contextual customization of ads which may involve sending or displaying product and services-related materials and overseeing user and event registrations.

  • Recording phone and/or video calls and chats for the purposes of training, quality assurance, and administrative needs.

  • Addressing inquiries through various communication channels, including email, telephone, messages, facsimile, or when contacted through our online "Contact Us" form.

  • Sending updates about our products and services/solutions used by our users, providing information about the services and products used by our users and any for any other user service communications.

  • Evaluate the candidacy of a potential candidate.

  • Ensuring the protection of our users, our Site, products, and services, as well as third parties, while safeguarding our rights and property.

  • Empowering our third-party service providers to offer support and additional services to us.

  • Safeguarding and defending our rights or property, or those of others, as mandated by courts or administrative agencies.

  • Facilitating financing, sale, merger, or reorganization of our business or assets.

For entering into a contract or for performing a contract.
  • To administer and develop our business relationship with users and, corporation or other legal entities.

  • To honour our contractual commitments to our users and to our related third-party entities.

  • Efficiently providing and managing our products, services solutions etc., including overseeing licenses, registrations, subscriptions, user access, capacity, billing, payments, and support.

  • Addressing requests promptly by delivering the requested materials and information, as well as answering queries to ensure a responsive and satisfactory interaction.

  • Managing contests or promotions to enhance user engagement and participation.

  • Streamlining billing and payment processes for a seamless and convenient experience.

  • Proactively managing and nurturing the relationships established with our users to foster positive and enduring connection.

Compliance with Legal Obligations.
  • Ensuring compliance with legal obligations to which we are subject, which includes maintaining records for tax, employment, social security, immigration, civil and criminal laws purposes. This may also involve providing necessary information to public bodies, law enforcement, or government agencies as required by applicable laws and regulations.

  • To conduct and support investigations, both internally and in collaboration with legal investigative bodies in order to safeguard the rights of TruTrabazo and/or associated third parties, as well as the proprietary information belonging to TruTrabazo and/or third parties. This also includes taking measures to ensure the safety of the public and individuals, and to prevent any activities that we may deem to be illegal, fraudulent, unethical, or potentially subject to legal action. In order to enforce the same, we also reserve the right to use personal identifying information of users.

Marketing
  • Sending marketing communications, unless you have objected to or opted out of such communications.

  • Contacting you via calls or communications to discuss your products or services and provide offers or trials.

  • To contact users with administrative communications and TruTrabazo newsletters, marketing or promotional materials and other information that may be of interest to users.

  • Customizing individuals' online experiences to enhance the performance, usability, and effectiveness of TruTrabazo Site.

  • Ensuring transparency and compliance with applicable data protection requirements.

We retain your information for the duration necessary to fulfil the specific purpose for which it was collected. Additionally, we may keep your information longer if legally mandated or to fulfil our legitimate contractual and legal requirements. We are committed to taking reasonable measures to delete or permanently de-identify your information that is no longer required.

The products and services offered on the TruTrabazo Site are designed for users aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we discover that a child under 18 years of age has provided us with personal information, we will make commercially reasonable efforts to remove such information from our records and servers. If you are a parent or legal guardian of a child under the age of 18 and believe that TruTrabazo has obtained personal information from your child, please contact us at info@trutrabazo.com.

We may share your personal information for the following purposes:

  • Our corporate affiliates and associates, including the parent company, subsidiaries, or other entities under common control.

  • We may share user information with fellow users, clients, agencies, and other vendors affiliated with TruTrabazo. Specifically, for users who engage with job postings or submit proposals via the TruTrabazo Site, their information may be shared with the relevant client(s), users, or vendors. Moreover, for users who opt to make their profiles publicly accessible, their information may be shared with other users, clients, agencies, partners, and developers within our network.

  • Third-party service providers supporting the administration, provision, and marketing of TruTrabazo products, services, and sites.

  • Third parties based on user request, direction, or consent.

  • Third-party entities to deliver advertising, facilitate data collection, generate reports, measure ad responses, perform site analytics, and aid in the delivery of pertinent marketing messages and advertisements. It's important to note that these third parties have the ability to view, edit, or set their own tracking technologies and cookies.

  • Our employees with a need-to-know basis to assist in providing services or processing information on our behalf.

  • We may disclose information we have collected through our Site to our analytics providers such as Google Analytics, to evaluate the usage of our Site, and to help us improve our services, performance and user experiences.

  • Disclosure in response to a court order or other legal processes as required by applicable laws.

  • Relevant tax, payments, and customs authorities, which may involve sharing information with tax authorities in different jurisdictions.

  • To prevent or respond to fraud, protect our Site against attacks, and safeguard the property and safety of TruTrabazo users, or the public.

  • Compliance with legal requirements, legal processes, litigation, and requests from public and governmental authorities, both within and outside your country of residence.

TruTrabazo Site utilize cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to enhance and personalize user experience, provide our services, analyze our site performance and for marketing purposes. Cookies are small files that are saved to your computer's hard drive, tracking, saving, and storing information about your interactions and usage of our Site. These cookies enable our Site, through its server, to provide you with a personalized experience.

Please be advised that if you prefer to deny the use and saving of cookies from our site onto your computer's hard drive, you can take necessary steps within your web browser's security settings. By blocking all cookies from this website and its external serving vendors, you can exercise control over your cookie preferences.

Ensuring the security of your information is a paramount concern for us. We have implemented a comprehensive set of technical, physical, and administrative security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures involve commercial efforts to maintain robust safeguards within our Site, services and solutions, including physical access controls, the use of HTTPS, restricted data access, and continuous monitoring for potential threats and vulnerabilities. Our commitment extends to employing a range of security measures to protect your Personal Information throughout its lifecycle, with controls, policies, procedures, and guidance aligned with industry best practices to uphold the security of your information at all stages. We also ensure that we safeguard financial transactions done on our Site as per applicable laws. Despite these efforts, it's important to acknowledge that no data transmitted over the Internet is entirely immune from risks, and information disclosed online may be collected and used by individuals other than the intended recipient. Therefore, we cannot guarantee or warrant the security of any information you using our Sites.

We may modify or update this Privacy Policy from time to time. If we make any revisions that materially change the ways in which we process your Personal Information, we will notify these changes before applying them to that Personal Information.

This Privacy Policy is formulated in strict compliance with the General Data Protection Regulation (GDPR) and the Information Technology Act, 2000, and is designed to ensure the protection, processing, and handling of your personal data in accordance with the legal requirements stipulated by these regulations.

CONTACT US

If you have questions or concerns regarding the way in which we use your Personal Information, please contact us at info@trutrabazo.com